Please refer to the patient handbook that is given upon admission to the treatment facility for detailed descriptions of your rights as a patient. At The Watershed, we are committed to the preservation and protection of patients’ and family members’ rights. Providing a safe and supportive environment for all that are involved in the process of addiction recovery is of the upmost importance.
The staff at The Watershed understands their obligation to abide by the legal responsibility of upholding each patient’s confidentiality. Every staff member is dedicated to maintaining the integrity of these standards in all records and communications.
Clothes for therapy should be casual and appropriate. Attire that represents drugs, alcohol, violence, gambling, sports teams, or sex are not permitted. Other clothing may be considered inappropriate under the discretion of the staff.*
*Be mindful that determination of inappropriate clothing and attire will be under the staffs’ judgment. Items considered to be inappropriate will be mailed home at your expense.
When you are admitted to the treatment facility, our staff will check you and your belongs as procedure to protect all patients from substances that may distract them from the recovery process. Out of consideration for yourself and others please leave the following at home:
It is important that you tell medical staff all medications you are currently taking. Only bring a three day supply of the medication in the originally prescribed bottle. All medications that exceed this amount or do not meet this standard will be returned upon discharge. Any medications that are controlled substances will be destroyed with the exception of substances that are ordered by staff of The Watershed which will be managed through the pharmacy at the treatment center. Over-the-counter medications, such as Advil or Tylenol, as well as all nutritional supplements, are not permitted.
At The Watershed, we do recognize nicotine use as an addiction to be addressed. However, it is our policy to allow those that use nicotine products to be permitted entry regardless. Patients will be informed about our objective to help them become free of nicotine. There are specific areas at the treatment center that permit patients to smoke.
Patients may have visitation on Sundays and designated holidays after they have met with their primary therapist and appropriate visitors have been authorized. Visitors are required to check in at the main reception desk upon arrival and must follow the guidelines for appropriate attire. Guests are asked to not bring any food, candy, soda, gifts, magazines, etc. to any patient; all packages will be checked. In order to ensure confidentiality, cameras and picture-taking are not permitted on the grounds of The Watershed. Visitors must be approved by the patient’s therapist before being granted access. Visiting hours are every Sunday from 1-4pm. From 1-2pm, visitors must attend the family group. This required meeting is a process group that relays important information about the program. All visitors must attend every time they visit.[/one-third-first] [one-third]
In order to ensure a therapeutic environment, patients are encouraged to make phone calls only after the first three days of treatment. Upon admission, patients are allowed to call (under nursing supervision) one (1) person (preferably a significant other or family member) to confirm their safe arrival. Telephones are available during designated hours each day. Mail should be sent to the following address: Patient’s Name c/o The Watershed Addiction Treatment Programs 200 Congress Park Drive Suite 100 Delray Beach, Florida 33445 No mail order packages will be delivered to patients while they are in treatment unless authorized by their primary therapist.
The Watershed has an on-site travel department that has been developed for your convenience. Their objective is to assist patients and family members to make plans and coordinate arrival and departure from the premises. Personnel in this department are mindful of individual needs and have knowledge about various transportation options. Our dedicated staff will go to great lengths to ensure that you are taken care of whether you are choosing to travel by train, bus or plane. The only thing that we ask for is a physical description so that we can recognize you when you arrive.
The Family Program at The Watershed is designed to create a recovery basis for you and your family, and increase self-awareness and understanding of family dynamics by the development of communication skills. This course initiates family members to an array of self-care strategies and resources for continuing care. During the intake process, patients complete an invitation list for the Family Program so that your family/significant others can be contacted and provided with program information. A family therapist will contact your family member(s) when the list is finalized after your arrival. It is necessary that loved ones planning to attend confirm their plans no later than the Monday prior to the beginning of the Family Program. Please bring addresses and phone numbers for all family members/significant others whom you wish to invite to the Family Program. We hope the preceding information answers any questions you might have.
If you have additional questions, please feel free to call the Intake Department at: 1-800-861-1768. We look forward to welcoming you into The Watershed’s ever-growing family.