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The Watershed provides a full medical detox on-site by 24-hour nursing and paramedic staff.
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Programs Medical Detoxification Inpatient Rehabilitation Residential Rehabilitation Partial Hospitalization Halfway House at The Watershed
Individualized Programs Dual Diagnosis Women’s Program Men’s Program Young Adults Professionals Family Outreach

To help you arrive prepared and knowing what to expect, The Watershed compiled the following information that will be helpful in planning for your treatment experience.

Patient Rights                                         

Please refer to the patient handbook that is given upon admission to the treatment facility for detailed descriptions of your rights as a patient. At The Watershed, we are committed to the preservation and protection of patients’ and family members’ rights. Providing a safe and supportive environment for all that are involved in the process of addiction recovery is of the upmost importance.

Patient Confidentiality

The staff at The Watershed understands their obligation to abide by the legal responsibility of upholding each patient’s confidentiality. Every staff member is dedicated to maintaining the integrity of these standards in all records and communications.

What to Pack

Clothing items:

  • Clothes for therapy should be casual and appropriate. Attire that represents drugs, alcohol, violence, gambling, sports teams, or sex are not permitted. Other clothing may be considered inappropriate under the discretion of the staff.*
  • Suitable clothing may consist of: jeans, casual slacks, T-shirts, skirts and dresses that are knee-length or longer, jogging suits, and appropriate-length shorts (must cover 3/4 of the thigh).
  • Swimwear (bikini, swimsuits etc.), sportswear (sports bras, spandex etc.), open shirts etc. are permitted only for recreational and fitness activities and are inappropriate for meals, therapy, or counseling meetings. We ask that you do not bring form-fitting clothing (Lycra tights, biking, or running shorts). No revealing tops, blouses with spaghetti straps or tank tops. Bare midriffs are considered inappropriate. All clothing must not have suggestive tears or holes.
  • Bathing suits for women should be appropriate. No high cut legs, thongs or revealing tops.
  • Bathing suits for men must be the boxer-type.
  • All patients are required to wear undergarments.
  • Jackets are recommended according to the season. Lightweight jackets and sweaters for evening wear year-round. Heavier coats or jackets are advised for colder months.
  • Shoes and/or slippers must be worn outside your room (bare feet are not permitted outside your room). For all other activities, we recommend flat-soled and comfortable shoes.
  • Tip: Pack a limit of 2 suitcases and 1 carry-on. We provide laundry facilities and supplies. You will most likely not wear clothes that require ironing but we do have both irons and ironing boards available. No dry cleaning available.

*Be mindful that determination of inappropriate clothing and attire will be under the staffs’ judgment. Items considered to be inappropriate will be mailed home at your expense.

Miscellaneous items:

  • Insurance card and identification (driver's license or state-issued ID).
  • Pre-paid telephone calling card.
  • If you smoke cigarettes, please bring your own (a carton, etc.)
  • Sunglasses and hat or visor (to be worn outside only).
  • Appropriate reading material is limited to recovery-related topics. All books are subject to review by the patient's primary therapist.
  • Any electrical items, such as hair dryers, curling irons or electric shavers will be checked for safety.
  • Living will or healthcare power of attorney.

What Not To Bring

When you are admitted to the treatment facility, our staff will check you and your belongs as procedure to protect all patients from substances that may distract them from the recovery process. Out of consideration for yourself and others please leave the following at home:

  • Non-prescription medications (i.e., Advil, Tylenol, etc.), vitamins, herbs or nutritional supplements.
  • Excessive or expensive jewelry.
  • Radio, tape recorder/CD player, iPod/iPad, tablets, cassette tapes, TV, cellular phone( we recommend using your cell phone during your travel to us, but it will be secured in our safe with any other valuables upon admission.), laptop, electronic address book, PDA, audio/video equipment or camera.
  • Exercise equipment, craft materials, musical instruments or irons.
  • Reading material not related to recovery. Novels, magazines, or publications may not be brought in. Books relevant to treatment will be assessed upon arrival.
  • Shoe polish, soap, detergent or bleach.
  • Glass items.
  • Straight razors, razorblades, pocketknives, knitting needles, crochet hooks or metal hairpieces.
  • Aerosol products, including deodorant and hairspray.
  • Suntan oils or baby oils (substitute with lotions).
  • Products containing alcohol (i.e., mouthwash, aftershave, facial toner, perfume, perfumed lotions, etc.)
  • Food, chewing gum, breath-mints, candy of any kind, sugar or artificial sweeteners.
  • Illegal substances or mood-altering drugs.
  • Firearms and/or supplies.
  • Any clothing that is outside of the recommendations that are described in the section headed “Cloths” on this page.
  • Prescription medications exceeding a three day supply will be returned when you leave the treatment center.
  • Controlled substances (according to FDA regulation) will be disposed of unless the prescription is ordered by a certified physician at The Watershed.
  • We provide a safe for valuables that you don’t always have in your immediate possession. The Watershed staff is not responsible for your valuables.


It is important that you tell medical staff all medications you are currently taking. Only bring a three day supply of the medication in the originally prescribed bottle. All medications that exceed this amount or do not meet this standard will be returned upon discharge. Any medications that are controlled substances will be destroyed with the exception of substances that are ordered by staff of The Watershed which will be managed through the pharmacy at the treatment center. Over-the-counter medications, such as Advil or Tylenol, as well as all nutritional supplements, are not permitted. 

If you are bringing in a three day supply of medications, please let the staff know the following:

  • The name of the medication.
  • The dosage and frequency administered.
  • The name of the physician who prescribed the medication.

Tobacco Products

At The Watershed, we do recognize nicotine use as an addiction to be addressed. However, it is our policy to allow those that use nicotine products to be permitted entry regardless. Patients will be informed about our objective to help them become free of nicotine. There are specific areas at the treatment center that permit patients to smoke.

Visitation Procedure

Visitors must keep in mind the following rules and regulations of visitation:

  • Visiting hours are from 1-4pm on Sundays. The hour between 1-2pm, visitors are required to attend a family group meeting where they will learn important information about the program. This meeting must be attended at every visit.
  • Visitors much check in at the front reception desk upon arrival.
  • Visitors must follow the rules and guidelines concerning appropriate attire.
  • Visitors are not permitted to bring gifts, magazines, food, drink, or candy to patients. All packages will be examined by staff.
  • For confidentiality purposes, visitors are asked to not take any pictures or video on The Watershed premises.
  • All visitors are to be approved by the patients’ therapist before they are allowed access to the patient.

Telephone and Mail Policy

For the purpose of maximizing our patients focus on the recovery process, patients are typically advised to only make phone calls when the first three days of treatment have been completed. When the patient has been officially admitted at The Watershed, they will be permitted to call one person (under nursing supervision) to tell them that they have arrived safely. There are hours during the day that patients are allowed to make phone calls.

Mail should be sent to:

Patients Name

The Watershed Addiction Treatment Programs

200 Congress Park Drive, Suite 100

Delray Beach, Florida, 33445

No mail order packages will be delivered to patients while they are in treatment unless authorized by their primary therapist.

Travel Arrangements

The Watershed has an on-site travel department that has been developed for your convenience. Their objective is to assist patients and family members to make plans and coordinate arrival and departure from the premises. Personnel in this department are mindful of individual needs and have knowledge about various transportation options. Our dedicated staff will go to great lengths to ensure that you are taken care of whether you are choosing to travel by train, bus or plane. The only thing that we ask for is a physical description so that we can recognize you when you arrive.

Family Programs

The Family Program at The Watershed is designed to create a recovery basis for you and your family, and increase self-awareness and understanding of family dynamics by the development of communication skills. This course initiates family members to an array of self-care strategies and resources for continuing care. During the intake process, patients complete an invitation list for the Family Program so that your family/significant others can be contacted and provided with program information. A family therapist will contact your family member(s) when the list is finalized after your arrival. It is necessary that loved ones planning to attend confirm their plans no later than the Monday prior to the beginning of the Family Program. Please bring addresses and phone numbers for all family members/significant others whom you wish to invite to the Family Program. We hope the preceding information answers any questions you might have.

If you have additional questions, please feel free to call the Intake Department at: 1-800-861-1768. We look forward to welcoming you into The Watershed's ever-growing family.

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